The scope of the course complies with the requirements of EASA GM2 CAMO.A.305 (g)

• Abbreviations and definitions 
• General information / introduction to safety management and human factor
• Incidents (related to human factors / human errors)
• Safety risk management 
• Safety risk management: Identification of hazards and safety risk assessment 
• Safety Risk Management: Risk Mitigation and Risk Management 
• Effectiveness of safety risk management
• Safety culture / organizational factors
• Human error 
• Models and theories of human error 
• Continuing airworthiness management and maintenance tasks 
• Violations
• Implications of errors 
• Avoiding and managing errors 
• Human reliability
• Human performance and limitations – Vision
• Human possibilities and limitations – Hearing 
• Human possibilities and limitations – Information processing 
• Human possibilities and limitations – Attention and perception 
• Human performance and limitations – Situational awareness 
• Human performance and limitations – Memory
• Human performance and limitations – Claustrophobia and physical access 
• Human performance and limitations – Motivation and demotivation 
• Human performance and limitations – Fitness / health 
• Human performance and limitations – Stress 
• Human performance and limitations – Workload management
• Human performance and limitations – Sleep, fatigue and shift work 
• Human performance and limitations – Alcohol, drugs, drugs 
• Human performance and limitations – Manual labor 
• Human performance and constraints – Repetitive tasks
• Environment – Peer pressure 
• Environmental stressors 
• Environment – Time pressure and deadlines
• Environmental – workload 
• Environment – Shift work
• Environment – Noise and fumes
• Environmental illumination 
• Climate and temperature in the environment
• Motion and vibration in the environment
• Complex systems in the environment 
• Environment – Other workplace hazards
• Environment – Lack of manpower 
• Environment – Distractions and interruptions
• Procedures, information, tools and practices – Visual inspection
• Procedures, information, tools and practices – Work logging and recording
• Procedures, information, tools and practices – Procedures practice / mismatch / norms
• Procedures, information, tools and practices – Access to and quality of technical documentation  
• Communication –shift / task handover
• Communication – Dissemination of information 
• Communication – Cultural differences 
• Teamwork – Responsibility 
• Teamwork – Management, Supervision and Leadership 
• Teamwork – Making management decisions
• Professionalism and honesty – Timeliness 
• Professionalism and honesty – Avoidance of mistakes
• Professionalism and honesty – Assertiveness 
• Safety Program in the Organization – Safety, Safety Policy and Targets, Just Culture Principles
• Safety Program in the Organization: Reporting, Bugs and Threats, Internal Safety Reporting Scheme, Safety Reporting Scheme
• Safety Program in the Organization – Investigation process 
• Safety Program in the Organization – Activities within the scope of the Organization’s Safety Program to resolve problems 
• Safety Program in the Organization – feedback and safety promotion