The scope of the course complies with the requirements of EASA GM2 CAMO.A.305 (g)

• Abbreviations and definitions 
• General information / introduction to safety management and human factor
• Incidents (related to human factors / human errors)
• Safety risk management 
• Safety risk management: Identification of hazards and safety risk assessment 
• Safety Risk Management: Risk Mitigation and Risk Management 
• Effectiveness of safety risk management
• Safety culture / organizational factors
• Human error 
• Models and theories of human error 
• Continuing airworthiness management and maintenance tasks 
• Violations
• Implications of errors 
• Avoiding and managing errors 
• Human reliability
• Human performance and limitations – Vision
• Human possibilities and limitations — Hearing 
• Human possibilities and limitations — Information processing 
• Human possibilities and limitations — Attention and perception 
• Human performance and limitations — Situational awareness 
• Human performance and limitations – Memory
• Human performance and limitations — Claustrophobia and physical access 
• Human performance and limitations — Motivation and demotivation 
• Human performance and limitations — Fitness / health 
• Human performance and limitations — Stress 
• Human performance and limitations — Workload management
• Human performance and limitations — Sleep, fatigue and shift work 
• Human performance and limitations — Alcohol, drugs, drugs 
• Human performance and limitations — Manual labor 
• Human performance and constraints — Repetitive tasks
• Environment — Peer pressure 
• Environmental stressors 
• Environment — Time pressure and deadlines
• Environmental — workload 
• Environment — Shift work
• Environment — Noise and fumes
• Environmental illumination 
• Climate and temperature in the environment
• Motion and vibration in the environment
• Complex systems in the environment 
• Environment — Other workplace hazards
• Environment — Lack of manpower 
• Environment — Distractions and interruptions
• Procedures, information, tools and practices — Visual inspection
• Procedures, information, tools and practices – Work logging and recording
• Procedures, information, tools and practices — Procedures practice / mismatch / norms
• Procedures, information, tools and practices — Access to and quality of technical documentation  
• Communication –shift / task handover
• Communication – Dissemination of information 
• Communication — Cultural differences 
• Teamwork — Responsibility 
• Teamwork — Management, Supervision and Leadership 
• Teamwork — Making management decisions
• Professionalism and honesty — Timeliness 
• Professionalism and honesty — Avoidance of mistakes
• Professionalism and honesty — Assertiveness 
• Safety Program in the Organization — Safety, Safety Policy and Targets, Just Culture Principles
• Safety Program in the Organization: Reporting, Bugs and Threats, Internal Safety Reporting Scheme, Safety Reporting Scheme
• Safety Program in the Organization — Investigation process 
• Safety Program in the Organization — Activities within the scope of the Organization’s Safety Program to resolve problems 
• Safety Program in the Organization — feedback and safety promotion